“I would love to know
if others have problems
with PayPal too… or is it
just me? I really would have
given up if you had not been
there to help.” ~Josie-T
I have a love-hate relationship with PayPal. LOVE because over the past couple of years, they have made it possible for me to offer my online polymer clay video classes to students all around the world in so many different countries.
But… HATE because of the pain that some of you have had to endure because of various payment processing glitches that keep coming up. Like these ones for example…
Hi Cindy, Just wanted to thank you again for all your help yesterday. I would love to know if others have problems with PayPal too… or is it just me? Took 6 hours trying to become a member and buy a back issue. I really would have given up if you had not been there to help. I am 66 but I am not thick. Three cheers Cindy for saving me from going mad. By the way, I love my lentil bead video. ~Josie-T
Help Cindy! I just spoke to a “third level” support person at PayPal who explained that PayPal knows that they are the ones goofing up the payment – it is a “known problem” when people try to update their account information, but that they have no work around for the problem and I need to open a new subscription with you using the new credit card number. Is there any way I can do this without losing access to the information I’ve already paid for with the original subscription? ~Jeanne-M
Well the good news is that Doug is currently working on a solution so that we will finally be able to accept secure online credit card payments directly, without having to go through PayPal.
Three cheers for Doug!
The bad news is that it is a fairly time consuming process to set up the new shopping cart; Rework all of the order pages; Plus start the switchover of your member accounts to the new payment system.
And since Doug is so involved with running the blog here, something has gotta give in order to free up some time for him to get everything done.
So for the month of December, we have decided to go to a two post per week publishing schedule… Monday’s and Thursday’s.
You don’t have to worry about your Friday tutorial videos and color recipes. They will keep coming like clockwork. But instead of posting the teaser videos on Tuesday, they will now go live on Thursday.
With all of the holiday festivities that happen at this time of year, Decembers are pretty busy for everyone anyways. However, for those of you who absolutely need a daily dose of me, there are over 940 posts archived here at the blog, and over 160 tutorial videos in the members library. Surely they will keep you occupied while Doug is working his magic behind the scenes.
Plus… don’t forget to keep sharing photos of your polymer clay projects over at the Facebook Gallery Page. Your uploaded pics all become entries in the next bead giveaway draw, which happens every 3 or 4 months. You can see who won the last prize here: Winner of 3rd Polymer Clay Tutor Bead Giveaway Contest
So that’s it for today. Thank you to everyone in advance, for your ongoing support and understanding through this December transition. The next post will be on Thursday, December 2, when I’ll reveal what you’ll be learning in the Volume-031-1 members video. HINT: It has something to do with Terry Morris… :-)