Frequently Asked Questions
do I become a member of the Polymer Clay Tutor Library?
are complimentary to each other and are both owned and operated by Cindy
Lietz, The Polymer Clay Tutor.
the content published at
www.beadsandbeading.com is public whereas most of the content published
at www.beadvideos.com is protected
for paid members.
I download videos to my hard drive from the Polymer Clay Tutor Library?
Can I get a refund on my membership to the Polymer Clay Tutor Library
kept the price of this membership very affordable. So the cost of
dealing with customer service refunds is just not feasible.
However, you can cancel your membership at anytime.
cases, you will be welcome to re-subscribe at a later time. But please note
that the system has no memory. This means that your future account status
will start at the month you re-join and will not include any videos/recipes
from your original account.
When I cancel my membership to the Polymer Clay Tutor Library, why
do I lose access to videos I have already paid for?
there are bandwidth costs incurred every time you watch online videos, your
ongoing membership fees are structured to cover these costs.
stopped paying but still wanted access to the archived videos, I would be
left having to cover the costs for your continued usage.
Iím having problems viewing the videos. What can I do?
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Telephone: 360-746-2093 | Address: 14720 - 60th Avenue, Surrey, BC, Canada, V3S-1R7
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